Delivery, Shipping & Handling Information
Our prints are rolled using acid-free tissue paper and then carefully placed into a heavy duty tube (please do not leave prints rolled in the tube for too long, as over time the print will forget it was ever flat!). Framed pieces are shipped in large packages padded extensively with bubble wrap and polystyrene foam to ensure their safe delivery using an insured carrier. Given every framed piece is packed ‘made-to-measure’, sizes and prices will vary accordingly.
Over the years our expert team have handled and shipped many types of items all over the globe with very positive feedback. So whether you are ordering a single greetings card or multiple books and prints, we are confident that your items will arrive safely. Of course sometimes errors do occur in shipping, please see our Terms and Conditions for further information on returns.
The cost of delivery is worked out depending on the total value of your order and also where you live. Many items are subject to FREE standard or express delivery depending on these criteria. We do our utmost to ensure your order arrives within the following time scales:
- Standard delivery should be received within 5-7 working days.
- Tracked delivery should be received within 1-4 working days.
* all orders must be placed before 15.00 GMT and please be aware we only ship Monday – Friday.
Your business is important to us so it is not our intention to make a profit on handling and shipping, often this is done at cost price. Our pricing structure is quite simple, the higher your total basket value, the better the handling and shipping rates work out for you. For more information, please contact one of our Galleries on the ‘contact us’ page.
Book and print portfolios, stretched giclées, matted and framed pieces may incur slightly longer delivery times and additional shipping costs due to their differing sizes and the extreme care taken in packing them.
If you have any specific delivery requirements or suggestions then please make us aware at the point of ordering